Privacy Policy
1. Who We Are
Our website address is: www.sapphirecreative.com
We provide marketing and branding services, as well as sell promotional products to businesses and individuals.
2. Information We Collect
We collect personal information in the following ways:
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Information You Provide: When you fill out a contact form, place an order, request a quote, or subscribe to our newsletter. This may include:
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Name
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Email address
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Phone number
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Company name
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Shipping and billing addresses
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Payment information (processed securely through third-party providers)
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Automatic Collection: When you visit our site, we may automatically collect data through cookies or tracking tools:
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IP address
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Browser type
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Pages visited
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Time spent on the site
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3. How We Use Your Information
We use your data to:
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Process orders and deliver products
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Respond to inquiries or service requests
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Provide marketing or promotional communications (you can opt out anytime)
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Improve our website and services
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Ensure compliance with legal obligations
4. Cookies & Tracking Technologies
Our site uses cookies to:
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Enhance your user experience
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Analyze site traffic
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Remember user preferences
You can manage cookie preferences in your browser settings. For more details, view our [Cookie Policy].
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
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Payment processors
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Shipping carriers
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Service providers helping us operate the website
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Legal authorities, if required to comply with laws or prevent fraud
6. How Long We Retain Data
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Order and contact data: Retained for up to 7 years for business and legal purposes
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Email communications: Retained until you unsubscribe or request deletion
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Account data (if applicable): Retained until manually deleted by you or upon request
7. Your Rights
Depending on your location, you may have rights to:
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Access the personal data we hold about you
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Request corrections or deletions
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Object to processing or withdraw consent
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File a complaint with a regulatory authority
To exercise your rights, email us at lee@sapphirecreative.com
8. How We Protect Your Information
We implement reasonable security measures to protect your data, including:
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SSL encryption
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Secure payment processing
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Restricted access to personal data
However, no online system is 100% secure — please use caution when submitting information online.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for their content or privacy practices. Please review their privacy policies individually.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date updated.
11. Contact Us
If you have questions about this policy or your personal data, contact us:
Phone
Sapphire Creative Chilliwack
Sapphire Creative Abbotsford
Business Hours
Monday - Friday 9:00am - 5:00pm
Saturdays & Sundays: Closed